For hospice bereavement programs and funeral home aftercare teams
Extend bereavement support beyond the call, visit, or support group.
Your program refers a family. WithYou is there in the hours no coordinator or director can staff, day or night, on top of the care you already provide, never instead of it.
A 30-minute call. No obligation, no cost to explore.
The gap we would close together
Federal rules require it. Staffing rarely allows it.
Medicare-certified hospices must make bereavement support available for up to one year following the patient’s death. Most programs run this with one or two coordinators covering hundreds of families, largely through mailed letters and occasional phone check-ins. Funeral homes offer aftercare with even less staff, and no mandate at all.
Meanwhile the hardest moments for a grieving family, the 3 a.m. waves, the holidays, the first birthday without them, fall well outside anything a coordinator or aftercare team can staff.
WithYou is not a replacement for your bereavement program. It is something your families can turn to in the hours your team cannot cover, that also makes your existing outreach more effective.
Two channels, two reasons to say yes
Hospice and funeral home are different buyers.
A hospice buys compliance coverage and coordinator leverage. A funeral home buys a differentiated package item with real margin. Choose the one that's you.
Why hospices buy
Federal rules require bereavement support. Staffing rarely makes it easy.
Medicare-certified hospices must maintain an organized bereavement program and make bereavement services available to individuals identified in the bereavement plan of care for up to one year following the patient’s death.
WithYou helps hospices extend that support without adding another manual touchpoint to an already full bereavement coordinator workload. The comparison is not simply against other apps. It is against the staff time, printed materials, mailings, follow-up calls, and other resources currently used to maintain bereavement outreach.
Buyer: your bereavement coordinator as champion, your administrator or CFO for budget.
Source: CMS, Medicare Hospice Conditions of Participation, 42 CFR § 418.64
What's included
- Full app access for each referred family for a full year following the death
- Referral toolkit for coordinators: scripts, printed cards, QR code
- Quarterly program report: activation, engagement, family-reported support scores
- Clinical safety sheet and onboarding call for bereavement staff
Why funeral homes buy
A packaged keepsake item with real margin. Funeral homes compete on family experience and long-term referral reputation, and aftercare mail programs and tribute videos have already trained directors to pay per family for post-service care. This is that, with a giftable physical object at the end of the year.
Buyer: the owner or managing funeral director.
What's included
- 12 months of WithYou plus one hardcover memory book at year's end
- Family onboarding at or shortly after the service, via card or QR code
- Co-branding on the app welcome screen and the printed book
- Additional book copies available as a family-paid, revenue-shareable upsell
What families receive
The same free companion, referred by someone they trust.
A private, always-available space to talk through grief, with no waiting for a callback and no worry about being a burden.
A daily, optional check-in, the light habit of being asked how they are doing that many bereaved families say they miss most after the first few weeks.
Guided memory prompts that help them capture and hold on to specific memories before those details fade.
A built-in safety response that directs anyone showing signs of crisis to 988, on top of, never instead of, your team's own outreach.
Nothing that helps a grieving person get through a bad night is behind a paywall, ever. Every family your program refers gets the same free companion any guest user gets, whether or not your organization ever converts to paid. Your license pays for reach, reporting, and the optional Practice layer, not for gating comfort.
How a pilot works
60 days, free, no budget required.
A referred cohort of 15 to 25 families
Free access to WithYou for the full 60-day pilot period, at no cost to your organization or the families.
One low-effort referral moment
Your team shares a link or code at discharge, at the service, or at the first follow-up call, wherever families already interact with you.
Day 30: interim results
We share what's working so far and introduce paid packaging, so the price is on the table before the pilot ends.
Day 60: convert at a founding-partner rate
20 percent off year one, locked for two years, in exchange for a testimonial and reference calls.
What success looks like
What we'll actually measure together.
| Metric | Why it matters |
|---|---|
| Percentage of referred families who activate the app | Tells us whether the referral moment and message are working. |
| Check-in and memory-prompt usage over 60 days | Shows whether the app earns a place in someone's routine, not just a one-time open. |
| Family-reported sense of support, at 30 and 60 days | The measure that actually matters to your mission. |
| Coordinator-reported change in call volume or family-initiated contact | A practical signal of whether the app is easing pressure on your team, not adding to it. |
A 30-minute call, whenever works for you.
We'll walk through the app, answer your team's questions, and figure out a cohort size and start date that fits your program.
Start a conversation